Messaging program

SMS consent at Hyper

For carrier and campaign reviewers

This page is Hyper's SMS opt-in documentation. Sign-in at thehyper.co/login is passwordless email and intentionally collects no phone number - SMS opt-in is not part of account creation or sign-in, and is never a condition of using Hyper. The phone number input field and consent checkbox are collected inside the authenticated product, in the two surfaces shown below with the exact production UI and verbatim consent language. A live, sandboxed review account is available so the flow can be verified end to end - the access link is provided in the campaign submission notes.

Hyper (Hyper Collective Inc, https://thehyper.co) connects Los Angeles restaurants with local food creators for paid content collaborations. Restaurants and creators manage campaigns, visits, performance reports, and payouts through Hyper.

Who receives text messages: only Hyper account holders (creators and restaurant operators) who have separately and affirmatively opted in. Hyper does not send SMS to anyone until they affirmatively opt in - creating an account, signing in, or accepting our Terms and Privacy Policy does not enroll anyone in text messages.

Why we send them: campaign assignments, creator visits, activity updates, performance reports, payouts, and account or support updates - the operational events of a collaboration.

Where the phone number and consent are collected

Both opt-in surfaces collect the mobile number and affirmative consent together: a phone number input field directly above a consent checkbox that always starts unchecked, with the full disclosure beside it. Because these surfaces sit behind account authentication, they are documented here with unaltered screenshots of the production experience.

The Text messages panel in Hyper account settings, with the consent checkbox unchecked — The same opt-in inside account settings (Profile > Notifications). Users can enable texts here later, change their number, or turn messages off at any time.

The consent language, verbatim

I agree to receive recurring SMS messages from Hyper about creator assignments, restaurant visits, campaign activity, performance reports, payouts, and account support. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of using Hyper.

Example messages

Hyper: Bacio di Latte accepted your collab. Visit by Fri Jul 24 to lock it in. Details: thehyper.co/creator/collabs. Reply STOP to opt out.
Hyper: your performance report for Sakura Ramen House is ready - 2.1 IU verified. See it at thehyper.co/creator/earnings. Reply STOP to opt out.
Hyper: your payout of $63.00 was sent and should arrive in 1-2 business days. Reply HELP for help, STOP to opt out.

Program rules

The consent control always starts unchecked and is never preselected.
Declining (“Not now”) changes nothing about the account - SMS consent is not a condition of using Hyper.
Messages are recurring; message frequency varies.
Message and data rates may apply.
Reply STOP to any message to unsubscribe (one final confirmation may follow, then nothing further). Reply HELP for help, or contact hello@thehyper.co.
Users can turn messages off (or back on) any time in account settings (Profile, then Notifications).
Mobile numbers and SMS consent information are never shared, sold, rented, or otherwise provided to third parties or affiliates for marketing or promotional purposes.

Full policies: Privacy Policy · Terms of Service (see the “Messaging (SMS Terms)” section).